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Part of my order is missing. Who should I contact?

Oops, that shouldn’t have happened. Please email websales@beaconlighting.us or call 1-888-858-6005 with your order number and details of the item that’s missing, and our online sales support team will look into this for you.

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America Head Office
501 W Broadway, Suite 800
San Diego, CA 92101

Business Hours
Monday-Friday: 9:00am-5:00pm PST
Saturday: Closed
Sunday: Closed

Closed Bank Holidays.

Popular Questions

  1. I received a product that was faulty. How do I replace it?
  2. Part of my order is missing. Who should I contact?
  3. I placed my order over 72 hours ago and I haven't heard from Beacon Lighting yet.
  4. I placed my order and received an email notification 2 weeks ago, but I still haven't received my order.
  5. How long will delivery take?
  6. How much does delivery cost?
  7. How do I check the stock availability for delivery?
  8. The product I want is out of stock, how do I place a back order?

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