What kind of personal information will we collect and hold?
There are many aspects of our Communication Platforms which can be viewed without providing personal information, however, for access to Services you are required to submit personally identifiable information. This may include your name, email address, delivery address, billing address, telephone numbers, credit card or other payment information, date of birth, gender, age, unique user name and password, sensitive information in the recovery of your lost password, your location when you are Online and any other information reasonably required by us and/or or which you provide to us in relation to our Services. When you are Online, we may also collect and hold information about you and your Use of our Communication Platforms, such as the IP address you are using, dates and times that you are Online, any third party website or app from which you linked to our Communication Platforms, statistics (eg. page views, traffic etc.) and other transactional information (eg. your purchase history).
How will we collect personal information?
We may collect personal information when we Communicate with you, when you are Online or other forms of contact, as well as from other sources and third parties (eg. your authorised agent). You have the right to remain anonymous or deal with us using a pseudonym where it is reasonable and practical to do so (eg. if you are making an enquiry about our Communication Platforms or the products or services, including the Services, we provide) or where otherwise permitted by law.
We may use "cookies" which enable us to monitor traffic patterns and provide Services more efficiently on our Communication Platforms. A cookie does not identify you personally but it does identify the computer or device you are using, browser type, version and language, operating system, pages viewed while browsing our Communication Platforms, page access times and referring website or app address. You can set the browser to notify you when a cookie is being used so that you either accept or reject the cookie. We may use services offered by Google and other companies to analyse data (eg. traffic) relating to use of our Communication Platforms and to place ads on other websites and apps after you have visited our Communication Platforms. If you do not want to see these ads you will need to contact Google to change your settings.
Our Communication Platforms may link to other websites and apps owned and operated by third parties. We have no control over these third parties, their websites and apps. How they manage your personal information will be set out in their privacy policies. We make no endorsements or recommendations about these third parties or their websites and apps or the products and services they offer. You will need to make your own enquiries and assessment of their suitability.
For what purposes will we collect, hold, use and disclose personal information?
We will use your personal information to provide our Services to you (eg. to respond to an enquiry and/or supply products to you), to verify your identity, to respond to your enquiries, to contact you, to provide you with information and material (eg. marketing material), to notify you about updates to our Communication Platforms and Services, to monitor our Communication Platforms (eg. gauging visitor traffic, trends and delivering personalized content to you while you are Using our Communication Platforms), to profile the type of people using our Communication Platforms and our Services, to perform administrative and operational tasks, to facilitate loyalty programs, surveys, competitions, sweepstakes and contests, to improve our Communication Platforms and our Services, to consider and deal with any concerns or complaints you may have raised, to defend or pursue potential or actual legal claims arising from or in connection with our Communication Platforms and Services, to pursue available remedies or limit damages we may sustain, to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions, to enforce any terms or agreements we enter into with you, to protect our rights, privacy, safety, property, operations, business and systems, to protect the rights, privacy, safety and property of members of the public and users of our Services and/or as required, or otherwise permitted by, law (eg. to comply with our obligations under the California Privacy Laws and any other applicable laws) or you (eg. for a purpose other than those set out above provided that we give you notice and, where required, obtain your consent). We do not sell your personal information for money or other valuable consideration.
To whom do we disclose personal information?
We may disclose your personal information to our employees and representatives, partners, affiliates, suppliers, contractors and consultants and third parties authorised by you, assisting us in providing our Services to you, including website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support services, email delivery services, customer freight shipping and other similar services, in the event of any reorganisation, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, in which case you will be notified by email or a prominent notice on our Communication Platforms of any change in ownership, incompatible new uses of your personal information and choices you may have regarding your personal information, government and regulatory authorities as required or authorised by law, our professional advisors as necessary and other third parties as required or permitted by law, some of which may be located overseas.
Our obligations of confidentiality and security
We will take reasonable steps to ensure that both physical and electronic copies of your personal information are kept confidential, secure and are not accessible for unauthorised access, modification, use or disclosure. We will take reasonable steps to ensure that the recipient of your personal` information does not breach the California Privacy Laws, including training employees. Whilst we make all reasonable efforts to keep your personal information which we collect and hold secure, we cannot guarantee the security of transmission of your personal information over the internet and you do so at your own ris
Your rights relating to your personal information
We will hold your personal information until such time as we no longer need it or for a reasonable time after you ask us to stop holding your personal information, at which time we will destroy, delete or de-identify your personal information.
In some circumstances, we may refuse a request from you (eg. access would have an unreasonable impact on the privacy of others, the information relates to existing or anticipated legal proceedings and the information would not be discoverable in those proceedings, giving you access would be unlawful, denying access is otherwise required or authorised by law or the request for access is frivolous or vexatious). We will provide you with an explanation in writing if we deny any request and details of any right to appeal the decision to us. In some circumstances where we correct a record, we may still require the retention of the original record.
The table below sets out the categories of personal information specified under the California Privacy Laws that we collect from you:
|Categories of personal information specified under the California Privacy Laws
||Personal information we collect from you
|Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
|Customer records such as your name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
|Characteristics of protected classifications under California or federal law.
|Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
|Biometric information such as physiological, biological or behavioural characteristics, including information pertaining to an individual’s deoxyribonucleic acid (DNA), that is used or is intended to be used singly or in combination with each other or with other identifying data, to establish individual identity, including imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.
|Internet or other electronic network activity information, including browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement.
|Audio, electronic, visual, thermal, olfactory, or similar information.
|Professional or employment-related information.
|Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99). .
|Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behaviour, attitudes, intelligence, abilities, and aptitudes.
|Sensitive personal information.
How can you complain if we breach the California Privacy Laws and how will your complaint be handled?
How you can contact us?
Telephone: 1-888-858-6005 (during business hours Monday to Friday)
Post: Attn: Privacy Officer, Beacon Lighting America Inc., 501 W Broadway, Suite 800, San Diego, California, 92101, United States
The California Privacy Laws prohibit discrimination against California consumers for exercising their rights under the California Privacy Laws and imposes requirements on any financial incentives offered to California consumers related to their personal information, unless the different prices, rates, or quality of goods or services are reasonably related to the value of the consumer’s data. We do not discriminate against consumers when they exercise their rights under the California Privacy Laws.
- Communicate, Communications means any form of communication including in person (eg. instore), by post, telephone, email or any other form of messaging or communication;
- Communication Platforms means any websites, applications for use on mobiles and other technological devices (apps), social media sites and other systems, technologies and/or facilities used by us to provide our Services and otherwise Communicate with you;
- Online means when you are Using our Communication Platforms and Services;
- Use, Using means when you visit, access and/or use our websites, social media sites and download, register on, visit, access and/or use our applications and any other systems, technologies and/or facilities;
- you, your means any person (eg. customer or prospective customer) Using our Communication Platforms and/or our Services whose personal information is, or is likely to be, collected and/or managed by us;
- a reference to –
- a person includes an individual, a body corporate and a government;
- “includes” means “includes without limitation” and “including” means “including without limitation”;
- an example is descriptive only and is not intended to be exhaustive.