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I placed my order and received an email notification 2 weeks ago, but I still haven't received my order.

That’s not normal at all. We’re sorry for the inconvenience this has caused but be assured that we’ll do our best to get to the bottom of this.

Please email websales@beaconlighting.us or call 1-888-858-6005 (Mon-Fri 8am-5pm) with your order number and our online sales support team will help you out.

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America Head Office
501 W Broadway, Suite 800
San Diego, CA 92101

Business Hours
Monday-Friday: 9:00am-5:00pm PST
Saturday: Closed
Sunday: Closed

Closed Bank Holidays.

Popular Questions

  1. I received a product that was faulty. How do I replace it?
  2. Part of my order is missing. Who should I contact?
  3. I placed my order over 72 hours ago and I haven't heard from Beacon Lighting yet.
  4. I placed my order and received an email notification 2 weeks ago, but I still haven't received my order.
  5. How long will delivery take?
  6. How much does delivery cost?
  7. How do I check the stock availability for delivery?
  8. The product I want is out of stock, how do I place a back order?

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We are here to help on anything you need