Free Shipping For Orders Over $100*

Welcome My Orders My Wishlist Recently Viewed My Details My Addresses Saved Credit Card Email Preference Logout

Frequently Asked Questions 

What size fan will suit my room?

Please refer to this ceiling fan size guide:

Blade Span Good For Room Size
29" to 36" Bathrooms, Breakfast Nooks, Utility Rooms  Up to 75 sq. ft
42" to 48" Bedrooms, Kitchens, Dining Rooms Up to 175 sq. ft
52" to 56" Large Bedrooms, Family Rooms, Media Rooms Up to 350 sq. ft
60" or larger  Great Rooms, Other Large Spaces More than 350 sq. ft

 

What type of fan is best to use in the bedroom?

A wooden or plastic bladed fan is best to use in a bedroom, as these are quieter materials. A metal bladed fan is best suited in a lounge or living area where there is white noise.

 

I have lost my instruction manual. How can I obtain a copy?

Please visit beaconlighting.us. In the search bar enter your fan's model number or name. Once you arrive at the product information page, the instruction manual download can be found in the Description and specification section on the page.

 

Are your AC fans compatible with a wall switch?

Yes, our AC motor ceiling fans are compatible with most universal wall control switches (currently, Beacon does not manufacture an AC wall switch). Our DC fans are only compatible with Beacon’s 6 Speed DC Wall Transmitter (SKU 99001602) for CLIMATE, RADAR, VICEROY, TYPE A and (SKU 99002402) for NORDIC.

 

What does ABS stand for?

ABS is a hardened plastic that is used in aircrafts and Lego. It is very durable and hard wearing, making it perfect for outdoor fans.

 

Which of your ceiling fans include light kits?

All our ceiling fans include light kits, or have optional light kits available except for the following: Akmani, Carolina, Viceroy, Nautilus, and Moto.

 

Do I have to use the light kit included with my fan?
Any of our fans that include light kits cannot be taken out or disassembled. Please note, only when the fan has a light cap included is when you can decide to have light or not - for example, the Nordic fan has a "bottom cover/light cap".

 

Can the bulb be changed or replaced? If so, what kind of bulb is it compatible?
Our models with integrated LEDs cannot be changed.


Can I turn my light off when I leave a room at the wall switch?

If you have a remote, and you turn the light on via the remote before leaving the room, then when you leave the room you can turn off the light at the switch. When you return, and you turn the light switch on, the light will come back on but not the fan.

 

Can I order shorter fan blades?
Unfortunately, we do not have the shorter fan blade

 

Are your fans CSA approved?

Our fans are ETL certified. 

 

Can the fan be installed without the down rod? I would like to mount it flush to the ceiling.

All our fans (except for the Lucci Air Aria Hugger) will need the downrod to hang the motor.

 

What is the diameter of the downrod?

Lucci Air downrods are ½ inch in diameter, with a safety pin hole. These downrods are non-threaded.
Fanaway downrods are ¾ inch in diameter, with a safety pin hole. These downrods are non-threaded.


Can another manufacturer’s downrod be substituted?
Yes. Please just ensure it has the same specification mentioned above.

 

Can your fans be operated without a remote?

Yes they can.

 

What battery does the TR29S remote take? (Climate 6-Speed White Handheld/Wall-mount Ceiling Fan Remote Control)

The battery the remote takes is 23A 12V ALKALINE.

 

Do all DC fans come with a remote?

The majority do, with the exception of our Moto and Esperance fans.

 

What does DC mean?

DC stands for Direct Current. In a DC fan, there is a "convertor" that converts the AC current going into your home to DC. These fans run more smoothly, normally have at least a 6 speed remote, and are more energy efficient. They also move the air around the room in gentle breezes, not like an AC fan that you normally feel like you are sitting right under.

 

We are installing a Lucci Air DC fan with no light and want to fully bypass the remote wiring

Our DC technology fans cannot be used with an AC wall switch. However, you can do 3 things:

  • No wall switch and hardwire at the canopy and use the remote.
  • On/off toggle wall switch - only. Always leave in the “on” position and use remote.
  • Purchase Beacon’s DC wall switch for as mentioned above.

Is this fan silent when on? Is there any humming of buzzing sound? I need a fan for a lightsleeper.

All our DC fans, VICEROY, RADAR, CLIMATE, WHITEHAVEN, AKMANI, BALI, MOTO, PEREGRINE, FLUSSO, are very silent. 

When it is quiet (especially at night) you may hear occasional small noises. Slight power fluctuations and frequency signals superimposed in the electricity for off-peak hot water control, may cause a change in fan motor noise. This is normal. Please allow a 24-hour "breaking-in" period, most noises associated with a new fan disappear during this time. All electric motors are audible to some extent. Please note that this is not a product fault, and as such it is not covered under warranty. 

 

I have two fans in my home and they are both coming on at the same time, how can I fix this?

If you have an AC fan with a remote, you will need to change the DIP switches to a different frequency to the other fan. These switches are located inside the battery compartment of the remote as well as on the receiver unit located inside the ceiling canopy of the fan. If it  is a DC fan, normally you would turn the isolation switch on the wall off on all fans, then for the fan you are pairing, turn the isolation switch back on and hold the power button down for around 30 seconds. Repeat this procedure for all fans.


Can I use a remote and a wall switch at the same time?

Unfortunately you cannot use a fan wall controller and a remote at the same time.

 

Is there an option to also purchase a wall control to use with Climate III?

We do not have a compatible wall switch with the Climate III. Your only option is an on/off toggle wall switch – kept in the “on” position and using the remote control. The remote control does come with a wall holster.


How do I tell if my fan has an integrated light that can be replaced through spare parts?

If the fan says it has a GX53 globe or takes an ES globe, this is replaceable. There are also some fan lights that are replaceable through spare parts.


What do I do If I need a higher angle than what the ceiling fan allows for?

Cut a wooden wedge the same size as the canopy of the fan. Then cut one side to the angle pitch of the roof with the other side straight and paint it the same colour as your ceiling. You may also need an extension rod to clear the pitch of the ceiling.


How do I reset the pairing of my remote to the fan, especially for the Whitehaven and DC fans?

Turn the power off at the wall of the fan, then turn it on and within around 5 secs of turning it on, hold the power button down for around 30 Secs.

 

My fan is wobbling. How can I eliminate or reduce this?
Ceiling fans tend to move during operation because they are mounted on a rubber grommet. If the fan were mounted rigidly to the ceiling, it would cause excessive vibration. Movement of a few centimeters is quite acceptable and DOES NOT suggest any problem.

TO REDUCE THE FAN WOBBLE: Please check that all screws which fix the mounting bracket and down
rod are secure.

 

Why can't a DIY person get a warranty?
Please see the current warranty policy on our website which covers DIY instillation.

 

Returns & Replacements?
Please see the current returns policy on our website.