Free Shipping For Orders Over $100*

Welcome My Orders My Wishlist Recently Viewed My Details My Addresses Saved Credit Card Email Preference Logout

Installation Services Terms & Conditions

Fixed Price New Ceiling Fan Installation Terms and Conditions of Service 

Terms & Conditions

Beacon Lighting agrees to arrange the ceiling fan installation based on the following:

What’s included

  • Assembly of new ceiling fan
  • Installation of new ceiling fan
  • Installation of switches included in the box
  • Disposal of packaging, removal of any rubbish and clean-up of the installation area
  • Installation of the ceiling fan only and does not include the cost of the fan
  • The fixed price is based on an installation location within 20km of the Beacon Lighting store of purchase. Locations beyond 20km and up to 50km will incur an additional $50 travel charge
  • Locations beyond 50km will only be accepted by negotiation on travel charges

What’s not included

  • Patching of any holes made for the installation
  • Wall switch installations on solid internal walls made of brick/cement. This may incur additional charges
  • Wall switch installation on a door architrave is not always possible. Such installations may incur additional charges.
  • The fixed price covers the installation of the wall switch provided in box. If this switch is to be replaced with another switch either new or existing, this may incur additional charges
  • Installation of Mammoth brand ceiling fans.
  • High ceiling installations above 3m may incur additional charges for access equipment if required

Payment

  • Full payment for installation is required in advance of the service at a Beacon Lighting store or online. Beacon Lighting will arrange for payment of the electrician, except for any variations or additional charges as incurred on site. These additional charges must be paid directly to the electrician who will provide you with a tax invoice/receipt.
  • Any additional costs are to be negotiated with the installing electrician.
  • The electrician will provide you with a Safety Certificate or other such compliance certification as is required in the relevant state.
  • If the electrician cannot access the site, you may be charged a call out fee of $80 plus GST.
  • If you want to cancel before the installation service, we will try to assist but you may be required to cover our cost.
  • We will honour any agreement to vary the contract when it is provided in writing and signed by each party to this contract.
  • Total cost and payment details will be set out in a tax invoice – store receipt.

Our responsibilities

  • Normal manufacturers product warranty still applies together with general consumer rights under the Competition and Consumer Act 2010. (All other warranties are excluded except for domestic building warranties prescribed in relevant legislation and warranties from the product’s manufacturer).
  • Installation will be performed by a qualified licensed electrician and may be an employee of Beacon Lighting or an independent contractor as solely determined by Beacon Lighting.
  • Beacon Lighting will book the electrical contractor and advise you of the installation date and time that is suitable to you but must be during normal weekday hours.
  • Installation bookings may be made outside of normal business hours or weekends by mutual agreement, however, may incur a surcharge. This will be advised at the time of enquiry or booking.
  • To the extent permitted by law, we limit our liability to re-supplying and re-installing, repairing or refunding your payment at our election. To the extent permitted by law we exclude liability for negligence and for indirect or consequential loss.
  • If you have a complaint after installation, you must provide evidence of that complaint and/or allow Beacon Lighting or its preferred contractor access to your site.

Your responsibilities

  • You must have the fan/s home with you in readiness for the installation.
  • You must ensure that the product and installation service is suitable for your purpose and site. We are not liable if they are unsuitable.
  • We rely on the information you provide. You will be liable for any additional costs incurred if your representations are incorrect.
  • You must ensure that the site is accessible and safe for the electrician to attend and install the product.
  • You must provide all relevant information about the site in advance. You must provide the electrician with access to the necessary areas and amenities as required.
  • You confirm that you are the homeowner or that you have authority from the homeowner for the works to be undertaken. You must be at home during the installation.
  • If you have a complaint after installation, you must allow us access to the site to inspect and or repair.
  • If the existing wiring does not comply with current regulations, the electrician is obligated to update it to ensure compliance. Costs associated with this will be treated as a variation and signed off in advance of the work being undertaken.
  • Structural timber must be used in plasterboard ceilings which must be free from asbestos.

Fixed Price Ceiling Fan Replacement Terms and Conditions of Service

Terms & Conditions

Beacon Lighting agrees to arrange the ceiling fan replacement service based on the following:

What’s included

  • Disconnection and removal of the existing ceiling fan and installation of the new ceiling fan
  • Installation of the fan only and does not include the cost of the fan
  • Visual inspection of the existing fan and assessing whether any additional work and/or charges are required
  • Assembly of the new ceiling fan
  • Installation of wall switch provided in the fan box
  • Disposal of packaging
  • Disassembly of old fan so homeowner can dispose
  • Removal of any rubbish caused by installation
  • Clean up of area around installation
  • ‘Like for like' replacement. This means the new fan must be installed in the same location as the existing fan using the existing wiring/connections
  • The fixed price is based on an installation location within 20km of the Beacon Lighting store of purchase. Locations beyond 20km and up to 50km will incur an additional $50 travel charge
  • Locations beyond 50km will only be accepted by negotiation on travel charges

What’s not included

  • Patching of any holes made for the installation
  • Wall switch installations on solid internal walls made of brick/cement. This may incur additional charges
  • Wall switch installation on a door architrave is not always possible. Such installations may incur additional charges
  • The fixed price covers the installation of the wall switch provided in box. If this switch is to be replaced with another switch either new or existing, this may incur additional charges
  • Conversion of a wall switch-controlled ceiling fan to a remote-controlled unit would require additional wiring and therefore is not included under this fixed price replacement service but would be considered a new installation
  • The replacement ceiling fan installation service does not provide an initial installation of a new fan; an existing ceiling fan must be present in the spot where the new unit is to be installed
  • This service is a ‘like for like replacement’ only which means a ceiling fan can be installed in place of an existing ceiling fan only and not an existing light fitting.
  • The incoming product can only be installed in the same position and with the same connections/configurations as the outgoing product
  • If for some reason your new ceiling fan can’t be installed on a like for like basis, additional items may be required to complete the replacement at an additional cost. This will require your approval prior to commencement
  • Pricing for any additional works should be negotiated directly with the electrician and additional payment should be made directly to the electrician
  • At the completion of the replacement service, there may be some pre-existing issues that become visible such as drill holes, ceiling scratches and scuff marks. The repair of such issues does not fall under the replacement service terms as new products can vary significantly in dimensions
  • Any specialist equipment or tools required for installation, e.g., scaffolding or scissor lift, will incur an additional charge and will need your approval in advance
  • Installation of Mammoth brand ceiling fans

Payment

  • Full payment for the replacement service is required in advance of the service at a Beacon Lighting store or online. Beacon Lighting will arrange for payment of the electrician, except for any variations or additional charges as incurred on site. These additional charges must be paid directly to the electrician who will provide you with a tax invoice/receipt.
  • Any additional costs are to be negotiated with the installing electrician.
  • The electrician will provide you with a Safety Certificate or other such compliance certification as is required in the relevant state.
  • If the electrician cannot access the site, you may be charged a call out fee of $80 plus GST.
  • If you want to cancel before the replacement service is carried out, we will try to assist but you may be required to cover our cost.
  • Total cost and payment details will be set out in a tax invoice – store receipt.

Our responsibilities

  • Normal manufacturers product warranty still applies together with general consumer rights under the Competition and Consumer Act 2010. (All other warranties are excluded except for domestic building warranties prescribed in relevant legislation and warranties from the product’s manufacturer.)
  • Service will be performed by a qualified licensed electrician and may be an employee of Beacon Lighting or an independent contractor as solely determined by Beacon Lighting.
  • Beacon Lighting will book the electrical contractor and advise you of the service date and time that is suitable to you but must be during normal weekday hours.
  • Service bookings may be made outside of normal business hours or weekends by mutual agreement, however, may incur a surcharge. This will be advised at the time of enquiry or booking.
  • To the extent permitted by law, we limit our liability to re-supplying and re-installing, repairing or refunding your payment at our election. To the extent permitted by law we exclude liability for negligence and for indirect or consequential loss.
  • If you have a complaint after your service, you must provide evidence of that complaint and/or allow Beacon Lighting or its preferred contractor access to your site.

Your responsibilities

  • You must have the fan/s home with you in readiness for the service.
  • You must ensure that the product and replacement service is suitable for your purpose and site. We are not liable if they are unsuitable.
  • We rely on the information you provide. You will be liable for any additional costs incurred if your representations are incorrect.
  • You must ensure that the site is accessible and safe for the electrician to attend and install the product.
  • You must provide all relevant information about the site in advance. You must provide the electrician with access to the necessary areas and amenities as required.
  • You confirm that you are the homeowner or that you have authority from the homeowner for the works to be undertaken. You must be at home during the replacement service.
  • If you have a complaint after installation, you must allow us access to the site to inspect and/or repair.
  • If the existing wiring does not comply with current regulations, the electrician is obligated to update it to ensure compliance. Costs associated with this will be treated as a variation and signed off in advance of the work being undertaken.
  • Your ceilings must be free of asbestos.

Fixed Price Exterior Lighting Replacement Terms and Conditions of Service

Terms & Conditions

Beacon Lighting agrees to arrange the exterior lighting replacement service based on the following:

What’s included

  • Like for like replacement of one or more outdoor lights purchased from Beacon Lighting.  For the sake of clarity, like for like replacement is based on a new exterior light installed to an existing exterior light point
  • Electrical Installation, safety certificate or compliance certificate
  • Clean up of site and disposal of packaging
  • Disconnection of the existing product and installation of the new product
  • Installation of fitting/s only and does not include the cost of any fitting/s.
  • The fixed price is based on an installation location within 20km of the Beacon Lighting store of purchase. Locations beyond 20km and up to 50km will incur an additional $50 travel charge.
  • Locations beyond 50km will only be accepted by negotiation on travel charges

What’s not included

  • Installation of outdoor lighting in a new location
  • Installation higher than 5m for outdoor lighting
  • Installation of RCD or works to switchboard
  • Running of cable through studwork or channelling through concrete or brickwork
  • Installation of dimmer only included with replacement switches
  • Patching or painting of surfaces where the incoming product is a different size to the outgoing product
  • Delivery of products
  • Non-standard installations will incur extra costs
  • If for some reason your new fitting can’t be installed on a like for like basis, additional items may be required to complete the installation at an additional cost. This will require your approval prior to commencement
  • Pricing for any additional works should be negotiated directly with the electrician and additional payment should be made directly to the electrician
  • At the completion of the installation, there may be some pre-existing issues that become visible such as drill holes, ceiling scratches and scuff marks. The repair of such issues does not fall under the like for like terms as new products can vary significantly in dimensions
  • Any specialist equipment or tools required for installation, e.g., scaffolding or scissor lift, will incur an additional charge and will need your approval in advance

Payment

  • Full payment for the service is required in advance of installation at a Beacon Lighting store or online. Beacon Lighting will arrange for payment of the electrician, except for any variations or additional charges as incurred on site. These additional charges must be paid directly to the electrician who will provide you with a tax invoice / receipt.
  • Any additional costs are to be negotiated with the installing electrician.
  • The electrician will provide you with a Safety Certificate or other such compliance certification as is required in the relevant state.
  • If the electrician cannot access the site, you may be charged a call out fee of $80 plus GST.
  • If you want to cancel before the installation, we will try to assist but you may be required to cover our cost.
  • We will honour any agreement to vary the contract when it is provided in writing and signed by each party to this contract.
  • Total cost and payment details will be set out in a tax invoice – store receipt.

Our responsibilities

  • Normal manufacturers product warranty still applies together with general consumer rights under the Competition and Consumer Act 2010. (All other warranties are excluded except for domestic building warranties prescribed in relevant legislation and warranties from the product’s manufacturer.)
  • Replacement will be performed by a qualified licensed electrician and may be an employee of Beacon Lighting or an independent contractor as solely determined by Beacon Lighting.
  • Beacon Lighting will book the electrical contractor and advise you of the service date and time that is suitable to you but must be during normal weekday hours.
  • Service bookings may be made outside of normal business hours or weekends by mutual agreement, however, may incur a surcharge. This will be advised at the time of enquiry or booking.
  • To the extent permitted by law, we limit our liability to re-supplying and re-installing, repairing or refunding your payment at our election. To the extent permitted by law we exclude liability for negligence and for indirect or consequential loss.
  • If you have a complaint after your installation, you must provide evidence of that complaint and/or allow Beacon Lighting or its preferred contractor access to your site.

Your responsibilities

  • You must have the fitting/s home with you in readiness for the service.
  • You must ensure that the product and replacement service is suitable for your purpose and site. We are not liable if they are unsuitable.
  • We rely on the information you provide. You will be liable for any additional costs incurred if your representations are incorrect.
  • You must ensure that the site is accessible and safe for the electrician to attend and install the product.
  • You must provide all relevant information about the site in advance. You must provide the electrician with access to the necessary areas and amenities as required.
  • You confirm that you are the homeowner or that you have authority from the homeowner for the works to be undertaken. You must be at home during the installation.
  • If you have a complaint after installation, you must allow us access to the site to inspect and/or repair.
  • If the existing wiring does not comply with current regulations, the electrician is obligated to update it to ensure compliance. Costs associated with this will be treated as a variation and signed off in advance of the work being undertaken.

Fixed Price Exhaust and/or Heat Lamp Replacement Terms and Conditions of Service

Terms and Conditions 

Beacon Lighting agrees to arrange the exhaust and/or heat lamp replacement service based on the following:

What’s included

  • Like for like replacement of one or more exhaust and/or heat lamps purchased from Beacon Lighting.  For the sake of clarity, like for like replacement is based on the incoming product being installed in the same position and with the same connections/configurations as the outgoing product
  • Electrical installation, safety certificate or compliance certificate
  • Clean up of site and removal of packaging (disposal of old product not included)
  • Disconnection of the existing product and installation of the new product
  • Installation of fitting/s only and does not include the cost of any fitting/s
  • The price is based on an installation location within 20km of the Beacon Lighting store of purchase. Locations beyond 20km and up to 50km will incur an additional $50 travel charge
  • Locations beyond 50km will only be accepted by negotiation on travel charges

What’s not included

  • Installation of exhaust and/or heat lamp in a new location
  • Installation higher than 3m
  • Installation of RCD or works to switchboard
  • Running of cable through studwork or channelling through concrete or brickwork
  • Patching or painting of surfaces where the incoming product is a different size to the outgoing product
  • Delivery of products
  • Nonstandard installations will incur extra costs
  • If for some reason your new fitting can’t be installed on a like for like basis, additional items may be required to complete the installation at an additional cost. This will require your approval prior to commencement
  • Pricing for any additional works should be negotiated directly with the electrician and additional payment should be made directly to the electrician
  • At the completion of the installation, there may be some pre-existing issues that become visible such as drill holes, ceiling scratches and scuff marks. The repair of such issues does not fall under the like for like terms as new products can vary significantly in dimensions
  • Any specialist equipment or tools required for installation, e.g., scaffolding or scissor lift, will incur an additional charge and will need your approval in advance

Payment

  • Full payment for the service is required in advance of installation at a Beacon Lighting store or online. Beacon Lighting will arrange for payment of the electrician, except for any variations or additional charges as incurred on site. These additional charges must be paid directly to the electrician who will provide you with a tax invoice / receipt.
  • Any additional costs are to be negotiated with the installing electrician.
  • The electrician will provide you with a Safety Certificate or other such compliance certification as is required in the relevant state.
  • If the electrician cannot access the site, you may be charged a call out fee of $80 plus GST.
  • If you want to cancel before the installation service, we will try to assist but you may be required to cover our cost.
  • Total cost and payment details will be set out in a tax invoice – store receipt.

Our responsibilities

  • Normal manufacturers product warranty still applies together with general consumer rights under the Competition and Consumer Act 2010. (All other warranties are excluded except for domestic building warranties prescribed in relevant legislation and warranties from the product’s manufacturer.)
  • Replacement will be performed by a qualified licensed electrician and may be an employee of Beacon Lighting or an independent contractor as solely determined by Beacon Lighting.
  • Beacon Lighting will book the electrical contractor and advise you of the service date and time that is suitable to you but must be during normal weekday hours.
  • Service bookings may be made outside of normal business hours or weekends by mutual agreement, however, may incur a surcharge. This will be advised at the time of enquiry or booking.
  • To the extent permitted by law, we limit our liability to re-supplying and re-installing, repairing or refunding your payment at our election. To the extent permitted by law we exclude liability for negligence and for indirect or consequential loss.
  • If you have a complaint after the installation, you must provide evidence of that complaint and/or allow Beacon Lighting or its preferred contractor access to your site.

Your responsibilities

  • You must have the fitting/s home with you in readiness for the service.
  • You must ensure that the product and replacement service is suitable for your purpose and site. We are not liable if they are unsuitable.
  • We rely on the information you provide. You will be liable for any additional costs incurred if your representations are incorrect.
  • You must ensure that the site is accessible and safe for the electrician to attend and install the product.
  • You must provide all relevant information about the site in advance. You must provide the electrician with access to the necessary areas and amenities as required.
  • You confirm that you are the homeowner or that you have authority from the homeowner for the works to be undertaken. You must be at home during the installation.
  • If you have a complaint after installation, you must allow us access to the site to inspect and or repair.
  • If the existing wiring does not comply with current regulations, the electrician is obligated to update it to ensure compliance. Costs associated with this will be treated as a variation and signed off in advance of the work being undertaken.