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Support and warranty

All of the Mammoth COMMERCIAL & INDUSTRIAL Fans come with a 5 YEAR WARRANTY.

Every Mammoth Fan is thoroughly inspected and tested before being released for sale. In addition to any warranty rights or conditions under statutory regulations, Mammoth Fans warrant all of its ceiling fans against defective workmanship and faulty materials for 5 years from the date of purchase. Mammoth Fans undertake, at its option, to repair or replace, free of charge, each product or part thereof on condition that;

  • The fan or relevant part has not been subjected to misuse, neglect, or been involved in an accident.
  • The repairs are not required as a result of normal wear and tear.
  • The product was installed by a licensed electrical contractor and to the guidelines outline in the manual.
  • A copy of the original receipt of purchase is presented.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

mammoth fans support centre

For any maintenance and support enquires please contact the Mammoth Fans support team on 1800 602 243 or email

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